Shipping & Cancellation

• Free shipping on orders over $300

• $20 flat rate on orders under $300

• Orders arrive within 7–10 business days of purchase

We ship worldwide. Rates are calculated at checkout based on your location.

International orders are dispatched within 6 working days, with an additional 5–7 days for delivery. Since many of our pieces are made to order by artisans in India, this timeline reflects the craftsmanship behind each garment — not delays.

Import duties, taxes, and customs fees (if any) are set by your destination country and are the customer’s responsibility. These charges are collected on delivery and aren’t something we can predict or control, so we’d recommend checking with your local customs office if you’d like an estimate before ordering.

Need to cancel? Email us at hello@noienoei.com within 3 days of placing your order and we’ll take care of it.

After 3 days production may already be underway — at that point, our standard [size exchange & store credit policy] applies once your order arrives.